Membership Subscription Agreement
July 22, 2026
Effective Date: July 22, 2026
Operator: VICAST INTERNATIONAL LIMITED
Service Support Email: service@vicastcam.com
Welcome to the VicastCam Membership Service ("this Service")!
This Membership Service Agreement ("this Agreement") is entered into by and between VICAST INTERNATIONAL LIMITED ("Operator") and
the user of this service ("you", "User").
Before using this Service, please read this entire Agreement carefully, especially the core clauses regarding disclaimers, applicable law,
and dispute resolution, which are highlighted in bold. If you do not accept any term, please stop using immediately. Using this Service
constitutes your full reading, understanding, and agreement to be bound by this Agreement.
You confirm that you are at least eighteen years old or have reached the legal age of majority in your jurisdiction ("Adult").
This Service is not launched, promoted, or provided in mainland China and is only available to users outside mainland China. Minors must obtain explicit
consent from their legal guardians before using this Service and must use it under the supervision of their guardians; guardians must fulfill their legal guardianship duties.
Service Content
During your use of this Service, you will enjoy membership benefits. Membership benefits may include the following:
1 VicastCam exclusive premium features for members;
2 VicastCam advanced effects and tools;
3 Usage rights on mobile and computer devices.
You understand and agree that VicastCam has the right to adjust the above content based on operational circumstances within the scope permitted by law.
adjustments; at the same time, to optimize services, VicastCam may introduce new services and features, which will be included in
membership benefits or charged separately. The specific list of membership benefits shall be subject to the content displayed in real time on the "Membership Center" page within the VicastCam client.
Subscription and Cancellation
1 Subscription Types
1.1 One-Time Subscription Service (Non-Auto-Renewal)
A one-time purchase of monthly/annual membership service is a one-time payment product and will not activate auto-renewal.
The service will automatically expire after the service period ends, and no automatic deduction will be initiated.
The monthly membership service period is 30 calendar days.
The annual membership service period is 365 calendar days.
1.2 Continuous Monthly/Annual Service (Auto-Renewal)
Before activating the continuous monthly/annual auto-renewal service, the platform will not pre-select the option. You must actively check the box to confirm that you are fully aware of all billing cycles, deduction times, and cancellation methods before activation. There will be no silent activation or pre-selected auto-renewal behavior.
The continuous monthly/annual service is an auto-renewal subscription product. By activating this service, you are deemed to
authorize the operator to deduct the service fee for the next billing cycle from your linked payment account
(including but not limited to Apple ID account, Google Play account, third-party payment account,
etc.) when your current subscription period is about to expire.
The auto-renewal deduction time is within 24 hours before the current billing cycle expires.
You must ensure that the linked account has sufficient balance. If the renewal fails due to insufficient balance,
you shall bear the corresponding consequences.
1.3 Lifetime Membership Service
Lifetime membership is a one-time purchase of virtual benefits. After payment is completed, you obtain permanent usage rights,
and returns, exchanges, or cash redemptions are not supported, except as required by law.
2 How to Cancel Auto-Renewal
You can cancel the activated continuous monthly/annual service through the following methods:
2.1 iOS device (App Store) users:
Open "System Settings" on the iOS device → Tap your name → "Subscriptions" →
Select VicastCam subscription → Tap "Cancel Subscription".
2.2 Android device (Google Play) users:
Open the Google Play app → Tap the profile icon in the upper right corner →
"Payments and Subscriptions" → "Subscriptions" → Select VicastCam subscription → Tap "Cancel Subscription".
2.3 Within the VicastCam client (if applicable):
Buka VicastCam → "Saya" → "Pusat Anggota" → "Manajemen Langganan" →
Klik "Batalkan Perpanjangan Otomatis".
Harap selesaikan pembatalan setidaknya 24 jam sebelum periode penagihan saat ini berakhir untuk menghindari sistem telah memulai
pemotongan biaya otomatis.
Setelah membatalkan perpanjangan otomatis, semua hak keanggotaan dalam periode yang telah dibayar dapat digunakan secara normal hingga kedaluwarsa.
3 Aktivitas Uji Coba Gratis
Jika platform meluncurkan aktivitas uji coba gratis keanggotaan, tidak ada pemotongan biaya selama masa uji coba; Anda harus menonaktifkan perpanjangan otomatis di halaman langganan setidaknya 24 jam sebelum masa uji coba berakhir, jika tidak, biaya untuk periode terkait akan dipotong secara otomatis setelah masa uji coba berakhir. Aturan periode pendinginan 14 hari hukum Uni Eropa dan Inggris berlaku sama untuk pesanan berbayar yang dikonversi dari uji coba.
Kebijakan Pengembalian Dana (Penting)
1 Saluran Pengajuan Pengembalian Dana
Semua pembelian dalam aplikasi yang dilakukan melalui Apple App Store atau toko Google Play
(termasuk namun tidak terbatas pada langganan keanggotaan, pembayaran satu kali), pengajuan pengembalian dana harus dan hanya dapat diajukan
melalui proses pengembalian dana resmi dari platform pembayaran terkait.
1.1 Pengguna Apple App Store:
Pintu masuk pengembalian dana: https://reportaproblem.apple.com
Setelah masuk dengan Apple ID Anda, pilih "Minta Pengembalian Dana" dan kirimkan sesuai petunjuk.
Anda juga dapat masuk ke "Pengaturan" → nama Anda → "Langganan" di iPhone/iPad →
pilih VicastCam → gulir ke bawah dan klik "Laporkan Masalah".
1.2 Pengguna Google Play:
Pintu masuk pengembalian dana: https://play.google.com klik foto profil di pojok kanan atas →
"Pembayaran dan Langganan" → "Anggaran dan Riwayat Pesanan" → temukan pesanan VicastCam →
klik "Laporkan Masalah" dan kirimkan sesuai petunjuk.
Anda juga dapat mengoperasikannya melalui "Pembayaran dan Langganan" → "Langganan" di aplikasi Google Play.
Harap diperhatikan: Google Play menetapkan bahwa untuk transaksi pembelian yang melebihi 48 jam, pengajuan pengembalian dana
mungkin perlu ditangani dengan menghubungi pengembang secara langsung. Dalam hal ini, Anda dapat mengajukan pengembalian dana melalui informasi kontak yang disebutkan dalam Pasal 7.9 perjanjian ini,
dan kami akan bekerja sama dengan kebijakan Google Play untuk membantu penanganan.
2 Hak Keputusan Pengembalian Dana
Setiap keputusan pengembalian dana (termasuk apakah disetujui, jumlah pengembalian dana, dan waktu penerimaan) sepenuhnya dibuat oleh Apple atau
Google Play sesuai dengan ketentuan layanan pembayaran masing-masing dan undang-undang perlindungan konsumen setempat.
Pihak operator tidak menanggung tanggung jawab jaminan apa pun atas keputusan pengembalian dana dari platform pembayaran.
3 Mekanisme Layanan Terkait
If you successfully obtain a refund through the above payment platform, the operator will, upon receiving the
refund/cancellation notice from the payment platform, simultaneously cancel or terminate your corresponding membership benefits (and the termination date may be retroactive to the
effective date of the refund). If you continue to use the refunded service after the refund, the operator reserves the right to claim
the corresponding service fees.
4 Statutory Right of Withdrawal for EU and UK Consumers
Under EU and UK consumer protection laws, you have a 14-day right of withdrawal without cause ("cooling-off period").
If you apply for a refund based on this statutory right, you must submit your application through the official cancellation/refund process of Apple App Store or Google Play
and follow the specific operating instructions of the payment platform.
The operator does not directly accept applications for statutory withdrawal rights.
Important Notice:
If you wish to start using this service early within the 14-day cooling-off period, you need to actively confirm your
consent at the time of purchase. Once you confirm your consent and start using the service within the cooling-off period, your right of withdrawal will be deemed partially
waived — you may still exercise the right of withdrawal, but the payment platform has the right to deduct a reasonable service fee calculated based on the actual duration of use
proportionally at the time of refund.
If you do not use this service during the cooling-off period, you may apply for a full refund.
Paid Services
1 Paid services and benefits are for personal use only. It is prohibited to provide paid benefits to third parties through gifting, lending, renting,
reselling, bulk sharing, or other means.
2 You understand and agree that this service is a paid virtual value-added service. Under normal use and without service failure,
paid time-limited membership fees are generally non-refundable; however, EU/UK users have the
day cooling-off period withdrawal right, as specified in Section 3.4 of this Agreement.
3 If you are completely unable to use membership benefits due to platform service failure or permanent product discontinuation,
and it meets the refund policy of the corresponding payment platform, you may apply for a refund through the corresponding payment channel.
4 This product is a virtual item and does not include human services. The virtual products you obtain are not eligible for returns,
exchanges, or cash redemption, nor may they be used for commercial purposes (such as trading, swapping, pledging, etc.).
Any virtual products and their derivative services obtained through unofficial channels are not protected,
and VicastCam has the right to unilaterally reclaim and terminate the corresponding services. If there are violations such as account lending, bulk top-up, malicious refund arbitrage, etc., the operator has the right to directly and permanently terminate all membership benefits, and paid fees will not be refunded.
5 You shall fulfill all tax obligations in your jurisdiction in accordance with the law; it is prohibited to use paid services fraudulently.
Personal Information and Data Compliance (New Section Added for GDPR Compliance)
1 To provide membership subscription services, the operator will process your email, device, subscription order, and other personal information based on the principle of lawful necessity. All processing rules strictly follow the provisions of the "VicastCam Privacy Policy" and "GDPR and Data Protection" documents.
2 Catatan terkait keuangan dan perpajakan seperti langganan pengguna dan transaksi pesanan akan disimpan selama 5 tahun sesuai dengan persyaratan kepatuhan global, dan akan dihapus secara otomatis setelah masa berlaku berakhir.
3 Data pengguna disimpan di server yang mematuhi peraturan Singapura dan UE. Transfer lintas batas menggunakan Klausul Kontrak Standar SCC versi 2021 UE, dan Perjanjian Pemrosesan Data (DPA) ditandatangani dengan penyedia layanan cloud untuk memastikan tingkat perlindungan data sesuai dengan persyaratan GDPR.
4 Anda dapat menggunakan akses "Unduh Data Pribadi" dan "Hapus Akun" di dalam Aplikasi untuk menjalankan semua hak hukum seperti akses, koreksi, penghapusan, dan penarikan persetujuan data. Penarikan persetujuan tidak memengaruhi perilaku pemenuhan langganan yang telah selesai.
Perubahan Hak Layanan Keanggotaan dan Harga
1 Perubahan Hak Layanan
Kami berhak untuk mengubah hak keanggotaan VicastCam. VicastCam dapat diperbarui untuk
menyediakan fitur yang lebih baik atau berbeda, atau mengganti/mengurangi beberapa fitur usang. Anda setuju bahwa langganan
keanggotaan VicastCam Anda didasarkan pada hak yang ditampilkan secara real-time di klien selama periode langganan berlaku.
2 Perubahan Harga
Kami dapat mengubah harga keanggotaan VicastCam yang berlaku, tetapi akan memberi tahu sebelumnya.
Jika harga naik, kami akan memberi tahu setidaknya 30 hari sebelum menagih Anda. Harga baru hanya berlaku untuk
siklus perpanjangan penuh pertama yang dimulai setelah pemberitahuan. Jika pemberitahuan tidak diberikan 30 hari sebelumnya, harga baru
akan ditunda ke siklus perpanjangan berikutnya.
Jika Anda tidak ingin terus menggunakan keanggotaan VicastCam dengan harga baru, Anda dapat membatalkan langganan melalui
pengaturan langganan Apple atau Google Play sebelum masa layanan saat ini berakhir. Pembatalan akan berlaku pada
periode penagihan berikutnya setelah masa layanan saat ini berakhir, kecuali ditentukan lain oleh ketentuan platform pembayaran yang berlaku.
Kami juga dapat menawarkan opsi periode dan tingkat langganan yang berbeda dari waktu ke waktu, dan biaya langganan untuk periode atau tingkat yang berbeda
mungkin berbeda.
Ketentuan Anak di Bawah Umur
1 Anak di bawah umur harus mendapatkan persetujuan tegas dari wali hukum sebelum menggunakan Layanan ini, dan harus menggunakan
di bawah pendampingan wali; wali harus menjalankan tanggung jawab perwalian sesuai dengan hukum.
2 Anak di bawah umur dan wali harus bertanggung jawab secara hukum atas semua perilaku penggunaan dan konsekuensi dari anak di bawah umur.
3 Wali harap menyimpan akun pembayaran dan kata sandi dengan aman untuk menghindari pengurangan biaya yang tidak sah oleh anak di bawah umur.
4 Jika anak di bawah umur membeli keanggotaan berbayar sendiri tanpa izin dari wali, wali
dapat mengirimkan bukti identitas, bukti hubungan perwalian,
dan bukti pembelian melalui email layanan service@vicastcam.com. Kami akan menyelesaikan verifikasi dalam 15 hari kerja. Setelah diverifikasi bahwa itu benar-benar dibeli oleh anak di bawah umur
tanpa izin, kami akan menangani melalui negosiasi berdasarkan situasi aktual (termasuk namun tidak terbatas pada
pengembalian dana proporsional atau pembekuan akun, dll.).
Ketentuan Lainnya
1 Anda dapat memperolehnya secara gratis melalui kegiatan promosi atau saluran resmi lainnya yang diluncurkan oleh VicastCam dari waktu ke waktu.
Related rights. The aforementioned rights may be subject to limitations, subject to the specific feature interface prompts.
Other rights must still be obtained through subscription to this service or other paid methods.
2 This Agreement and the relationship between you and the Operator shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China
without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
3 Any dispute arising from or in connection with this Agreement shall first be resolved through friendly negotiation between the parties;
if negotiation fails, you and the Operator agree to submit to the court with jurisdiction located in the Hong Kong Special Administrative Region of the People's Republic of China
.
If you are a resident of a European Union member state, this jurisdiction clause does not affect your statutory rights under applicable local mandatory consumer
protection laws.
4 The Operator has the right to amend this Agreement during product testing and official operation, and shall announce it through in-product announcements,
official website, or other reasonable means. Once the revised terms are published, they become an integral part of this Agreement
and have the same legal effect. If you do not agree with the revisions, you should stop using this service.
5 You and the Operator are independent civil subjects, and this Agreement does not constitute any legal relationship such as agency, partnership, employment, joint operation,
joint venture, etc.
6 Apple Inc. and Google LLC serve only as the application distribution and payment channels for VicastCam,
and do not participate in product operation or membership service provision, and shall not bear any
contractual or tort liability for VicastCam or this service.
7 This Agreement takes effect from the date you agree to the terms and complete the subscription payment; the Agreement terminates when the Operator discontinues the service or
you lose the right to use. After the termination of this Agreement, your obligations and responsibilities during the period of validity
shall remain in effect.
8 The copyright of this Agreement text belongs to the Operator. The Operator has the right to amend the Agreement in accordance with laws, regulations, and business needs
and holds the legitimate right of interpretation.
9 Contact Information
If you have any questions about this Agreement or need to contact us, please use the following methods:
Service Email: service@vicastcam.com
We will usually respond to your inquiry within 15 working days.
10 Limitation of Liability
(1) To the maximum extent permitted by law, the Operator shall not be liable for any indirect, incidental, special, punitive, or consequential damages
(including but not limited to data loss, loss of profits, business interruption, goodwill damage) arising from this service, this Agreement, or your use of
this service.
Tidak bertanggung jawab.
(2) Dalam keadaan apa pun, total tanggung jawab kumulatif Operator kepada Anda tidak akan melebihi jumlah total biaya layanan yang telah Anda bayarkan kepada Operator
untuk Layanan ini dalam 12 bulan terakhir.
Batasan tanggung jawab ini tidak berlaku untuk cedera pribadi atau kematian
atau kerugian properti yang disebabkan oleh kesengajaan atau kelalaian berat Operator, juga tidak berlaku untuk situasi di mana hukum yang berlaku melarang pengecualian atau pembatasan tanggung jawab.
© 2026 VICAST INTERNATIONAL LIMITED All rights reserved.