Pusat Kebijakan

VicastCamUser Privacy and Data Protection

Pelajari cara kami mengumpulkan, menggunakan, menyimpan, mentransfer, mengungkapkan, dan melindungi informasi pribadi Anda.

VicastCam Privacy Policy

July 22, 2026

Effective Date: July 22, 2026

VICAST INTERNATIONAL LIMITED (hereinafter referred to as "we") fully understands the importance of personal information to you and regards protecting personal information as our core principle.

This Privacy Policy strictly complies with the EU GDPR, the UK Data Protection Act, the Hong Kong Personal Data (Privacy) Ordinance, and data protection regulations worldwide, processing your personal information in accordance with the principles of lawfulness, fairness, necessity, and data minimization.

Special Notice for Users in the United States: In accordance with the California Consumer Privacy Act (CCPA), we will never sell, rent, or trade any of your personal information.

This Privacy Policy explains the rules for collecting, using, storing, transmitting, and disclosing personal information, as well as your rights to access, correct, and delete personal information. We do not collect personal information through mandatory bundling; we only collect relevant information when necessary to provide the service. You may refuse to provide non-essential information, and this will not affect the use of basic functions.

In addition to this Privacy Policy, pop-ups, page prompts, feature update descriptions, and other publicly displayed content are integral parts of this Privacy Policy and have the same legal effect.

When you first use VicastCam, clicking "Agree" indicates that you have fully read and accepted this Policy. If additional sensitive information needs to be collected when you subsequently use related features, we will seek your separate consent again. You have the right to withdraw your consent at any time through device settings or by contacting customer service.

You confirm that you are at least eighteen years old or have reached the legal age of majority in your jurisdiction ("adult"); minors must use this software with the explicit consent and full supervision of their legal guardians, who bear guardianship responsibilities in accordance with the law.

VicastCam products are only available to users outside Mainland China; we do not actively promote our products to users in Mainland China. If you are located in Mainland China, please be aware that this product does not hold the relevant operating qualifications in Mainland China.

The following will help you understand how we collect, use, share, disclose, and protect personal information; and help you understand the methods for managing personal information, such as querying, correcting, supplementing, and deleting.

Information Collection and Use

1 VicastCam Products and Services

1.1 Information You Actively Provide

Mandatory Collection: We only collect your email address for account registration and login; we do not collect phone numbers or identity information.

Optional Collection: Personal bio, nickname, avatar, etc. You may choose whether to fill these in; refusal will not affect basic use.

1.2 Information obtained from third parties

When registering or logging in using third-party accounts (Google, Facebook, Apple), we only obtain the platform’s public avatar, nickname, and third-party UID. Such information is used solely for account login and identity verification, and will not be used for secondary purposes or shared externally.

1.3 Automatically collected information

(1) Device information: device model, IP address, system version, device version, etc.;

(2) Browsing and usage records: your browsing and operation content within the application;

Data retention rules: all device identifiers, IP addresses, and log-type information are retained for a maximum of 12 months, after which they are automatically anonymized or deleted. For details, see Article 5 Retention Period Table of the GDPR and Data Protection.

Facial feature statement (sensitive biometric information): when using facial effects or beauty features, we only locally recognize and process your facial feature information to achieve better visual effects. We do not upload, store, or share any facial data.

Clipboard: we only temporarily read the clipboard when you input or share content, to identify jump and sharing instructions. We do not upload or store any information from your clipboard.

Multi-device screen casting: we request screen recording and local network permissions, transmitting images only within the local area network; data is not sent externally.

Membership purchase: we may associate the purchase time and duration information with your account and store it on the server to ensure normal service provision during the membership period.

Payment explanation: you complete payments through App Store/Google Play, and payments are processed by the platform. We do not collect or store any sensitive payment information such as bank card numbers or ID card numbers.

2 VicastCam product operation and security assurance

We are committed to providing you with a safe and trustworthy product and usage environment. To maintain the normal and stable operation of related products or services and to protect the safety and legitimate interests of you, other users, or the public, we may collect the following necessary information:

Device information: during your use, we may collect your hardware model, operating system version number, device identifier (such as IDFA/Android ID), network device hardware address (MAC address), IP address, software version number, network access method/type/status, network quality data, operation/usage/service logs, device sensor data (such as accelerometer sensor, gyroscope sensor), etc.

Application usage: to prevent malicious programs and ensure operational quality and efficiency, we collect the overall operation, usage frequency, application crash data, overall installation and usage data, and performance data of the application.

Account security assessment: we may collect account information, device information, and service log information generated during your use, and use such information along with information obtained from our affiliates and partners with your authorization or as legally permissible, to assess account security, transaction security, perform identity verification, identify violations, detect and prevent security incidents, and take necessary recording, analysis, and handling measures in accordance with the law.

Message notifications: you acknowledge and agree that during operations, we may send one or more types of notifications (such as user message notifications, identity verification, security verification, user experience surveys) via the contact information you provided during registration (e.g., email). We may also push content updates you follow or recommended content via your device’s system notifications. You may choose to disable VicastCam’s notification function in your device settings.

3 Application permission description

Camera permission: used for shooting, live streaming, scanning QR codes, and multi-device image capture; the corresponding functions cannot be used if disabled.

Photo album permission: used to access local materials for creating scene plans, uploading avatars/feedback images, and saving recorded videos.

Microphone permission: used for video recording and live streaming audio capture.

Local network permission: used for multi-device screen casting, remote control, and backup function’s local area network device pairing and data transmission.

Clipboard permission: used for quick input and sharing jumps.

Screen recording permission: used for image capture in shooting and screen casting scenarios.

Face ID/fingerprint permission: used for local quick login and security verification; biometric feature information is not uploaded or stored; if disabled, only account password login is available.

Advertising identifier permission: used solely for providing personalized content services and optimizing experience; no sensitive information is collected.

Phone sensors: used for beauty features and screen angle adaptation.

You can enable or disable the above permissions in your device’s settings, change the scope of authorization, or withdraw your authorization. After withdrawing authorization, we will no longer collect information related to these permissions, but this will not affect the processing of personal information carried out based on your prior authorization.

4 Other rules

You understand that as our business develops, we may adjust the functions and services provided by VicastCam. In principle, when new functions or services are related to the functions or services we currently provide, the collection and use of personal information will have a direct or reasonable connection to the original processing purpose. In scenarios where there is no direct or reasonable connection to the original processing purpose, we will notify you again before collecting and using your personal information and obtain your consent in accordance with applicable laws and regulations.

Sensitive personal information we collect has been marked with prominent indicators in this policy. To prevent your sensitive personal information from being leaked, altered, or unlawfully used, we have implemented appropriate technical and organizational protection measures to safeguard your information security to the best of our ability.

If the information you provide contains personal information of other users, you must ensure that you have obtained lawful authorization before providing such personal information to us. If it involves personal information of minors, you must obtain consent from their guardians before providing it. In such cases, the guardians have the right to contact us through the channels specified in this policy to request correction or deletion of content involving the minor's personal information.

Rules for Using Cookies and Similar Local Storage Technologies

To ensure the normal functioning of the VicastCam official website and in-app web pages, and to optimize the service experience, we store similar identification technologies such as cookies, local storage, and web beacons on your browser/device locally. This section fully explains cookie classification, purposes, user management permissions, and complies with the EU ePrivacy Directive and UK data protection regulations.

Important Distinction: The native audio/video, shooting, and creation functions of the VicastCam mobile app client do not use, read, or write any cookies. Cookies only function on the official website pages and web pages embedded within the app.

1 Cookie Classification, Purposes, and Compliance Requirements

We classify cookies into two categories: strictly necessary cookies and non-necessary cookies. The processing rules and authorization requirements for these two categories are completely distinct:

Strictly Necessary Cookies (No user consent required, cannot be disabled)

These cookies are essential for the basic operation of the website. Their absence would cause core functions such as login, account security, orders, and cookie preference settings to fail. The legal basis is the performance of the service contract and legitimate interests:

Session login cookies: Record the account login status to avoid repeated logins;

Security verification cookies: Prevent cross-site attacks and identify account risks;

Authorization preference cookies: Permanently store your acceptance/rejection choices for non-necessary cookies;

Load balancing cookies: Ensure stable access to servers across multiple regions.

Non-Necessary Cookies (Must obtain your explicit and active consent before activation, consent can be withdrawn at any time)

These do not affect basic browsing but are used to optimize products and collect usage data. No corresponding scripts will be loaded without your consent:

Analytics cookies: Anonymously collect data on official website pages visited, time spent, and traffic sources to iterate product features. Corresponding third parties: OpoInstall, Firebase analytics SDK;

Preference cookies: Record your selected website language and page display habits;

Third-party login temporary cookies: The Google login component only temporarily stores the authorization status during the login process, with no long-term tracking behavior.

2 Third-Party Cookie Explanation

Third-party service providers integrated into the official website (Google, Alibaba Cloud analytics, payment platforms) may write third-party cookies on the page. The collection and use of third-party cookies are governed by the respective privacy policies of those service providers. We only allow third-party tracking scripts to load after you have actively consented to enabling non-necessary cookies, and we will not deploy tracking cookies in advance. For a complete list of third-party service providers, please refer to the "VicastCam SDK List."

3 All Channels for You to Manage, Disable, and Delete Cookies

You may withdraw your consent for non-necessary cookies and clear local cookie storage at any time. All actions take permanent effect:

Cookie authorization pop-up on the official website homepage (Forced pop-up for first-time visitors from the EU and UK)

Manual browser management

In the settings of mainstream browsers such as Chrome, Safari, Edge, and Firefox, you can clear all cookies with one click or globally block third-party cookie storage. Disabling non-necessary cookies will retain only basic login functions, while analytics and personalization features will be disabled.

In-app privacy settings entry

Open the VicastCam App → My → Settings → Privacy Management, and you can disable the loading of in-app web page analytics and tracking cookies with one click.

Changing authorization via email

Send an email to business@vicastcam.com to request the permanent disabling of all non-necessary cookie tracking activities.

4 Retensi Data Cookie dan Batasan

Semua cookie yang disimpan secara lokal memiliki masa berlaku maksimal 13 bulan dan akan dihapus secara otomatis setelah kedaluwarsa; jika Anda mengunjungi kembali halaman, izin cookie yang tidak diperlukan akan diminta kembali.

Kami tidak akan mengumpulkan atau mengidentifikasi konten sensitif seperti wajah, audio/video, atau materi kreatif lokal Anda melalui cookie.

Data statistik anonim yang dihasilkan oleh cookie hanya digunakan untuk optimalisasi produk dan tidak akan dibagikan atau dijual secara terpisah dengan menghubungkan alamat email atau informasi identitas akun Anda.

5 Dampak Fungsional Setelah Menonaktifkan Cookie

Hanya menonaktifkan cookie yang tidak diperlukan: Penjelajahan dasar situs web, login akun, pembelian berbayar, dan konsultasi layanan pelanggan tidak terpengaruh sama sekali.

Menonaktifkan semua cookie: Tidak dapat menyimpan status login, preferensi bahasa, atau pilihan izin cookie; setiap kali membuka halaman, Anda harus login ulang dan mengatur ulang izin.

Berbagi, Transfer, dan Pengungkapan Informasi

1 Berbagi Informasi

Kami tidak akan secara aktif membagikan informasi pribadi Anda kepada perusahaan, organisasi, atau individu mana pun, kecuali dalam situasi berikut:

1.1 Dengan persetujuan atau otorisasi eksplisit Anda sebelumnya; dibagikan jika diperlukan berdasarkan undang-undang dan peraturan yang berlaku, persyaratan proses hukum, atau persyaratan administratif atau peradilan yang mengikat.

1.2 Berbagi dengan Perusahaan Afiliasi Kami

Informasi pribadi Anda dapat dibagikan dengan perusahaan afiliasi kami. Kami hanya akan membagikan informasi pribadi yang diperlukan dan tunduk pada tujuan yang dinyatakan dalam kebijakan privasi ini. Jika perusahaan afiliasi mengubah tujuan penggunaan dan pemrosesan informasi pribadi, persetujuan Anda akan diminta kembali.

1.3 Berbagi dengan Mitra Resmi

Hanya untuk mencapai tujuan yang dinyatakan dalam kebijakan ini, beberapa layanan kami akan disediakan bersama oleh kami dan mitra resmi. Kami hanya akan membagikan informasi pribadi Anda untuk tujuan yang sah, wajar, perlu, spesifik, dan jelas, dan hanya informasi pribadi yang diperlukan untuk penyediaan layanan. Mitra kami tidak berwenang menggunakan informasi pribadi yang dibagikan untuk tujuan lain. Saat ini, mitra resmi kami meliputi jenis berikut:

1.4 Penyedia Pemberitahuan Pesan

Untuk menyesuaikan fungsi pengiriman pemberitahuan dengan model perangkat terminal yang Anda gunakan, produsen perangkat terminal dapat menggunakan teknologi seperti SDK untuk menggunakan model ponsel, versi, dan informasi perangkat terkait Anda (termasuk model perangkat keras, versi sistem operasi, pengidentifikasi perangkat, informasi sensor perangkat).

1.5 Penyedia Layanan Pembayaran

Fungsi pembayaran dapat disediakan oleh platform pembayaran pihak ketiga (Apple / Google) yang bekerja sama dengan kami. Platform pembayaran pihak ketiga dapat mengumpulkan informasi akun Anda untuk menyelesaikan pembayaran. Kami tidak mengumpulkan atau menyimpan informasi kartu bank atau KTP apa pun.

1.6 Mitra Resmi Layanan Iklan dan Analitik

Kecuali dengan izin Anda, kami tidak akan membagikan informasi identitas pribadi Anda (informasi yang dapat mengidentifikasi Anda, seperti nama atau alamat email) dengan mitra yang menyediakan layanan iklan atau analitik. Kami akan memberikan informasi kepada mitra ini tentang jangkauan dan efektivitas iklan mereka tanpa memberikan informasi identitas pribadi Anda, atau kami akan mengagregasi informasi tersebut sehingga tidak dapat mengidentifikasi Anda secara pribadi.

1.7 Pemasok, Penyedia Layanan, dan Mitra Lainnya

Kami mengirimkan informasi kepada pemasok, penyedia layanan, dan mitra lain yang mendukung bisnis kami, termasuk penyediaan layanan infrastruktur teknis, analisis penggunaan layanan kami, pengukuran efektivitas iklan dan layanan, penyediaan layanan pelanggan, atau melakukan penelitian dan survei akademis. Terhadap perusahaan, organisasi, dan individu yang kami bagikan informasi pribadi, kami akan menandatangani perjanjian kerahasiaan yang ketat, mewajibkan mereka untuk memproses informasi pribadi sesuai dengan instruksi kami, kebijakan privasi ini, dan tindakan keamanan serta kerahasiaan terkait lainnya.

2 Transfer Informasi

Kami tidak akan mentransfer informasi pribadi Anda kepada perusahaan, organisasi, atau individu mana pun, kecuali dalam situasi berikut:

2.1 Dengan persetujuan eksplisit Anda untuk transfer, kami akan mentransfer informasi pribadi Anda kepada pihak lain.

2.2 Disediakan jika diperlukan berdasarkan undang-undang dan peraturan yang berlaku, persyaratan proses hukum, atau persyaratan administratif atau peradilan yang mengikat.

2.3 Dalam hal merger, akuisisi, transfer aset, atau likuidasi kebangkrutan, informasi pribadi Anda dapat ditransfer. Dalam perubahan tersebut, kami akan mewajibkan pihak penerima untuk melindungi informasi pribadi Anda sesuai dengan undang-undang dan peraturan serta standar keamanan yang tidak lebih rendah dari yang tercantum dalam kebijakan privasi ini. Jika pihak penerima mengubah tujuan atau metode pemrosesan awal, kami akan mewajibkan pihak penerima untuk mendapatkan kembali persetujuan Anda.

3 Pengungkapan Publik

Kami hanya akan mengungkapkan informasi pribadi terkait dalam situasi berikut:

3.1 Setelah mendapatkan persetujuan tegas Anda sebelumnya, kami dapat mengungkapkan informasi terkait secara publik.

3.2 Pengungkapan berdasarkan hukum. Dalam situasi di mana hukum, proses hukum, litigasi, atau persyaratan wajib dari otoritas pemerintah yang berwenang, kami dapat mengungkapkan informasi pribadi Anda secara publik.

Pengungkapan informasi oleh pengguna sendiri kepada publik, serangan peretas, atau kebocoran informasi akibat force majeure tidak termasuk dalam lingkup pengungkapan publik aktif kami.

4 Pengecualian terhadap persyaratan persetujuan yang telah diberikan sebelumnya:

Harap dipahami bahwa dalam situasi berikut, sesuai dengan hukum, peraturan, dan standar nasional yang relevan, penggunaan oleh mitra kerja, atau transfer serta pengungkapan informasi pribadi Anda oleh kami tidak memerlukan persetujuan Anda:

Diperlukan untuk pembentukan atau pelaksanaan kontrak di mana Anda adalah salah satu pihak.

Diperlukan untuk memenuhi tugas hukum atau kewajiban hukum.

Terkait langsung dengan keamanan nasional atau pertahanan nasional.

Terkait langsung dengan keselamatan publik, kesehatan masyarakat, atau kepentingan publik yang besar.

Terkait langsung dengan penyelidikan pidana, penuntutan, pengadilan, dan pelaksanaan putusan.

Untuk melindungi hak-hak sah yang substansial seperti kehidupan atau properti Anda atau individu lain, tetapi sulit untuk mendapatkan persetujuan dari orang yang bersangkutan.

Informasi pribadi yang Anda ungkapkan sendiri kepada publik.

Informasi pribadi yang dikumpulkan dari pengungkapan publik yang sah, seperti laporan berita yang sah atau informasi pemerintah yang terbuka.

Situasi lain yang ditentukan oleh hukum dan peraturan administratif.

Menurut ketentuan hukum, berbagi atau mentransfer informasi pribadi yang telah dideidentifikasi, dengan memastikan bahwa penerima data tidak dapat memulihkan atau mengidentifikasi kembali subjek data, tidak termasuk dalam perilaku berbagi, transfer, atau pengungkapan publik informasi pribadi. Penyimpanan dan pemrosesan data semacam itu tidak memerlukan pemberitahuan atau persetujuan lebih lanjut dari Anda.

Penyimpanan, Transmisi, dan Keamanan Informasi

1 Transmisi Data Lintas Batas

Informasi yang kami kumpulkan dapat disimpan, diproses, dan ditransmisikan di negara atau wilayah mana pun yang tercakup dalam operasi bisnis kami, dengan semua operasi mematuhi ketat kebijakan privasi ini.

Informasi yang kami kumpulkan dapat ditransmisikan ke node server AWS yang sesuai di Singapura. Semua transmisi lintas batas dilakukan sesuai dengan Klausul Kontrak Standar (SCC) yang disetujui oleh Komisi Eropa, memastikan bahwa penerima data memberikan tingkat perlindungan yang setara dengan GDPR. Anda dapat memperoleh salinan perjanjian SCC melalui business@vicastcam.com.

Saat Anda secara aktif mempublikasikan konten di platform, informasi terkait dapat dilihat oleh pengguna global melalui internet. Harap berhati-hati dalam memilih konten yang dipublikasikan untuk menghindari kebocoran informasi pribadi yang sensitif.

2 Perlindungan Data

Kami sangat mementingkan keamanan informasi pribadi dan menerapkan langkah-langkah perlindungan dari aspek teknis dan manajerial untuk mencegah akses tidak sah, kebocoran, perubahan, atau kehilangan informasi pribadi, memastikan bahwa semua pemrosesan informasi memenuhi persyaratan hukum dan peraturan yang berlaku. Kami menggunakan teknologi enkripsi standar industri, deidentifikasi, dan anonimisasi untuk melawan berbagai serangan jahat; pada saat yang sama, kami membangun sistem manajemen keamanan data yang komprehensif dan sistem kontrol akses berjenjang, hanya mengizinkan personel yang berwenang untuk mengakses data terkait, dan secara teratur mengadakan pelatihan keamanan karyawan serta audit keamanan data.

Kami telah menyusun rencana tanggap darurat untuk insiden keamanan informasi pribadi. Jika terjadi atau diperkirakan terjadi insiden keamanan seperti kebocoran, perubahan, atau kehilangan informasi pribadi, kami akan memberi tahu pengguna yang terkena dampak dan otoritas pengawas terkait dalam waktu 72 jam, dan segera mengambil tindakan perbaikan. Kami akan memberi tahu detail insiden melalui pemberitahuan aplikasi, email, surat, SMS, dll.; jika tidak memungkinkan untuk memberi tahu semua pengguna satu per satu, kami akan mengumumkan pemberitahuan publik dan melaporkan kemajuan penanganan insiden sesuai dengan persyaratan pengawasan.

VicastCam akan terus mengoptimalkan kemampuan perlindungan keamanan. Karena keterbatasan objektif seperti teknologi internet, lingkungan jaringan, dan perilaku jahat eksternal, meskipun kami telah menerapkan langkah-langkah perlindungan yang komprehensif, keamanan mutlak informasi pribadi tidak dapat dijamin. Harap tingkatkan kesadaran keamanan, jaga akun dan informasi terkait dengan baik, gunakan kata sandi dengan kompleksitas tinggi, dan ganti secara teratur.

Saat Anda beralih ke produk atau layanan pihak ketiga, kami tidak lagi bertanggung jawab atas perlindungan informasi pribadi yang Anda berikan kepada pihak ketiga. Namun, kami akan mengingatkan Anda bahwa Anda akan memasuki produk atau layanan pihak ketiga sehingga Anda dapat melindungi informasi pribadi Anda dengan lebih baik.

Manajemen Informasi

Kami sangat menghargai dan sepenuhnya menjamin hak manajemen Anda atas informasi pribadi, termasuk melihat, menyalin, mentransfer, memperbaiki, melengkapi, menghapus, menarik persetujuan, menonaktifkan akun, melaporkan keluhan, dll. Saat Anda menarik persetujuan terkait, kami tidak akan lagi menyediakan fungsi yang sesuai dan akan berhenti memproses informasi pribadi terkait; penarikan persetujuan tidak akan memengaruhi pemrosesan informasi yang telah dilakukan berdasarkan persetujuan Anda sebelumnya.

Mungkin ada perbedaan dalam entri fungsi antara versi perangkat lunak dan sistem operasi yang berbeda; harap merujuk pada tampilan aktual.

1 Melihat, Menyalin, Mentransfer, Memperbaiki, Melengkapi, dan Menghapus Informasi Anda

Anda dapat mengelola informasi pribadi Anda melalui cara-cara berikut:

1.1 Open VicastCam, go to the "My" or "Settings" page to view, correct, or supplement your personal information independently.

1.2 The software has a built-in "Personal Data Download" feature, allowing you to export a copy of your personal data under your account with one click, exercising your data portability right.

1.3 The "Account Deletion" entry in the App allows you to submit an account deletion request; after deletion, a 30-day data buffer period is reserved, after which the cloud permanently and physically deletes the account data.

1.4 Send an email to service@vicastcam.com, submitting your account and identity verification materials to apply for related services.

After receiving your application, we will process it according to procedures. To ensure security, you may be required to submit written materials or relevant proofs. We may verify your identity before processing your request.

We will respond to your legitimate requests within the following timeframes in accordance with the applicable data protection laws in your region:

EU and UK: Respond within 30 calendar days from receipt of the complete request. If your request is complex or involves a large volume, we may extend it to up to two months as permitted by law and will inform you of the reason for the extension within 30 days.

Hong Kong region: Respond within 40 calendar days from receipt of the request.

Other regions: Respond within 15 working days from receipt of the request or within the timeframe stipulated by laws and regulations.

Under normal circumstances, you may correct or supplement the submitted information at any time. However, for security and identity verification reasons, certain initial registration information and verification information are not subject to change.

2 Change the scope of your authorized consent or withdraw your authorization

You can change the scope of your authorized consent or withdraw your authorization through your device terminal (e.g., "System Settings" - "VicastCam").

You can also change the scope of VicastCam's continued collection of personal information or withdraw your authorization by contacting customer service.

3 Account Deletion

You can delete your account through the VicastCam App by going to "My" - "Settings" - "Account Management" - "Account Deletion".

Before you delete your account, we may verify the personal identity, security status, device information, etc., that you have authorized to us.

You acknowledge and understand that account deletion is irreversible. After account deletion, a 30-day buffer period is reserved solely for financial reconciliation, dispute resolution, and after-sales verification; after the buffer period, permanent physical deletion is executed. You remain responsible for actions taken before the deletion.

After account deletion, you will not be able to log in to VicastCam using that account, nor will you be able to retrieve any content or information related to the account. After account deletion, you remain responsible for your use of VicastCam prior to the account deletion.

4 We may be unable to respond to your requests in the following circumstances

Related to our compliance with obligations stipulated by laws and regulations.

Terkait langsung dengan keselamatan publik, kesehatan masyarakat, atau kepentingan publik yang besar.

Directly related to criminal investigation, prosecution, trial, and execution of judgments.

Where we have sufficient evidence to indicate that you have subjective malice or are abusing your rights.

Where it involves the life, property, or other significant legitimate interests of you or other individuals, but obtaining your consent is difficult.

Where responding to your request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations.

Involving trade secrets.

Protection of Minors' Information

The VicastCam products and services we provide are primarily intended for adults, but we place great importance on protecting the personal information of minors.

Different jurisdictions have different age requirements for minors to use services independently. We will dynamically apply the following standards based on the country/region you selected during registration:

European Economic Area (EEA): Persons under 16 years of age must obtain consent from a legal guardian to use this service. However, if the national law of your member state stipulates a lower age of consent (not less than 13 years), the age stipulated by that country's law shall apply.

South Korea: Persons under 14 years of age must obtain consent from a legal guardian.

United Kingdom: Users under the age of 13 must obtain the consent of their legal guardian.

United States, Brazil: Users under the age of 13 must obtain the consent of their legal guardian.

Other regions: Users under the age of 18 must obtain the consent of their legal guardian.

1 If you are a minor meeting the above conditions, you must obtain the prior consent of your legal guardian before using our products or services, and read this policy, complete registration, and perform operations under the guidance and supervision of your legal guardian.

2 For cases where personal information of minors is collected with the consent of parents or legal guardians, VicastCam will only collect, use, or publicly disclose such information when permitted by law, with the explicit consent of parents or legal guardians, or when necessary to protect the minor.

3 If we discover that information of a minor has been collected without the consent of a guardian, we will delete the relevant data within 72 hours of discovery or within a shorter period as required by law, and restrict or cancel the corresponding account.

4 If you are the guardian of a minor and have questions regarding the personal information of the minor under your guardianship, please contact us through the contact information published in this Privacy Policy.

Amendments and Notifications

1 VicastCam may revise this Privacy Policy when the following changes occur to its products and/or services:

1.1 Changes in the business functions involved in our products and/or services, leading to changes in the purpose, type, or method of processing personal information;

1.2 Changes in the main entities with whom personal information is shared, transferred, or publicly disclosed.

1.3 Significant changes in your rights regarding the processing of personal information and the methods of exercising such rights;

1.4 Changes in the responsible department, contact information, or complaint channels of the department responsible for the security of your personal information;

1.5 Other changes that may affect the security of users' personal information or users' privacy rights.

1.6 Changes made in response to policies or legal requirements following the issuance or implementation of such policies or laws.

2 Without your explicit consent, we will not reduce the rights you are entitled to under the currently effective Privacy Policy.

3 After this Privacy Policy is updated, we will release the updated version on VicastCam and notify you of the updated content via in-site messages or other appropriate means, so that you can stay informed of the latest version of this Privacy Policy. If this policy undergoes significant changes, we will announce it at least 30 days in advance via in-site messages or official channels.

4 We may also help you better manage your personal information through feature updates; please pay attention to the relevant feature descriptions.

5 Unless otherwise specified, the revised Privacy Policy will take effect on the date of publication.

Third-Party SDK Description

To ensure the implementation of VicastCam-related functions and the stable and secure operation of the application, we may integrate software development kits (SDK) provided by third parties and affiliated parties to achieve related purposes. All third-party SDK comply with Apple's App Store and Google Play privacy policy standards.

We conduct strict security monitoring and compliance assessments of third-party SDK and require them to comply with global data protection regulations. For a detailed list of third-party SDK we integrate (including the SDK name, operator, types of information collected, purpose of use, and applicable platforms), please refer to the dedicated document published on our official website:

👉 "VicastCam SDK List" (accessible via the official website vicastcam.com/sdk-list)

This list will be updated in real-time as SDK versions are updated, without the need for frequent revisions to this Privacy Policy.

Contact Us

If you have any questions, suggestions, or comments regarding this Privacy Policy, please contact us at service@vicastcam.com.

Operator: VICAST INTERNATIONAL LIMITED

Registered Address: RM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG HONG KONG

To ensure we handle your issues efficiently and provide timely feedback, you will need to submit identification, valid contact information, a written request, and relevant evidence. We will process your request after verifying your identity. Generally, we will respond within fifteen days or within the period specified by law.