GDPR dan Perlindungan Data
July 22, 2026
Tanggal pembaruan terakhir: 22 Juli 2026
[Ikhtisar]
Dokumen ini merupakan pelengkap dari Kebijakan Privasi VicastCam, yang ditujukan terutama bagi pengguna di Wilayah Ekonomi Eropa (EEA), dan menjelaskan secara rinci hak-hak perlindungan data Anda berdasarkan GDPR.
VicastCam (selanjutnya disebut "kami" atau "Platform") dioperasikan oleh VICAST INTERNATIONAL LIMITED (Nomor Registrasi Perusahaan: 79517173), dengan alamat terdaftar: RM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG, HONG KONG. Kami menghormati hak privasi pengguna dan memproses data pribadi sesuai dengan undang-undang dan peraturan perlindungan data yang berlaku, termasuk Peraturan Perlindungan Data Umum Uni Eropa (General Data Protection Regulation, disingkat GDPR).
Berdasarkan Pasal 27 GDPR, kami telah menunjuk perwakilan kepatuhan di dalam Wilayah Ekonomi Eropa:
Nama lembaga perwakilan: [Nama lengkap lembaga perwakilan UE akan diisi]
Alamat fisik perwakilan: [Alamat fisik entitas UE akan diisi]
Email khusus perwakilan: [Email khusus perwakilan akan diisi]
Berdasarkan Undang-Undang Perlindungan Data Inggris, kami telah menunjuk perwakilan kepatuhan di Inggris:
Nama lembaga perwakilan: [Nama lengkap lembaga perwakilan Inggris akan diisi]
Alamat fisik perwakilan: [Alamat fisik entitas Inggris akan diisi]
Email khusus perwakilan: [Email khusus perwakilan Inggris akan diisi]
Halaman ini bertujuan untuk membantu Anda memahami:
Bagaimana kami melindungi data pribadi Anda;
Hak-hak perlindungan data apa yang Anda miliki;
Bagaimana cara mengajukan permintaan terkait kepada kami.
[Informasi Pengendali Data]
Pengendali Data: VICAST INTERNATIONAL LIMITED
Nomor Registrasi Perusahaan: 79517173
Alamat terdaftar: RM 18 2/F, TUSPARK, 118 WAI YIP STREET, KWUN TONG, HONG KONG
Contact Email: service@vicastcam.com
Kontak Perlindungan Data: business@vicastcam.com
I. Prinsip Perlindungan Data
VicastCam mematuhi prinsip-prinsip berikut saat memproses data pribadi:
Sah, adil, dan transparan
We only process personal data when we have a legal basis, and we clearly explain the data processing methods to users.
Purpose Limitation
We only use personal data for specific service purposes, including:
Providing VicastCam product features;
Managing user accounts;
Providing customer support;
Processing purchases and subscription services;
Improving product experience and service stability.
We will not use personal data for other unauthorized purposes.
Data Minimization
We only collect information necessary to provide the service, and we never collect, upload, or retain in the cloud any user-created video, image, effect, audio, project file, or other content.
Data Accuracy
We strive to maintain the accuracy of user data and support users in updating relevant account information.
Data Storage Limitation
We only retain relevant data for the period necessary to provide the service, fulfill legal obligations, process transaction records, or resolve disputes. For specific retention periods, see Article 5 of this document.
Data Security Protection
We implement reasonable technical and administrative measures to protect user personal data, preventing unauthorized access, disclosure, or misuse. See the "VicastCam Security and Privacy Commitment" document for details.
II. Your Data Protection Rights
Under Articles 12-22 of the GDPR, you have the following data protection rights:
Right of Access (GDPR Article 15)
You have the right to request information about: whether we process your personal data; what personal data we process; and the relevant purposes of data processing.
Right to Rectification (GDPR Article 16)
If your personal data is inaccurate or incomplete, you may request to modify or update the relevant information.
Right to Erasure / Right to be Forgotten (GDPR Article 17)
You may request the deletion of your personal data. You can also delete your account using the "Account Deletion" feature provided within the VicastCam application.
After deletion, a 30-day data buffer period is reserved solely for financial reconciliation, dispute resolution, and post-sale verification; after the buffer period ends, the cloud server will permanently and physically delete the corresponding data, without retaining backups, hidden logs, or secondary reuse. In accordance with mandatory legal retention obligations, certain transaction records will be retained for the statutory period.
Reiteration: All user-created content is permanently stored only on your local device. The cloud has never stored any content, and there is no need for cloud content deletion.
Right to Restrict Processing (GDPR Article 18)
Subject to applicable legal provisions, you may request to restrict our processing of your personal data.
Right to Data Portability (GDPR Article 20)
Anda berhak meminta salinan data pribadi yang telah Anda berikan kepada kami. Anda dapat mengajukan permohonan melalui fitur "Unduh Data Pribadi" di aplikasi VicastCam.
Hak untuk Menolak Pemrosesan (Right to Object, Pasal 21 GDPR)
Dalam keadaan tertentu, Anda berhak menolak pemrosesan data pribadi Anda oleh kami untuk tujuan tertentu.
Hak untuk Menarik Persetujuan (Right to Withdraw Consent, Pasal 7 GDPR)
Anda berhak menarik persetujuan pemrosesan data yang telah Anda berikan sebelumnya kapan saja, dan penarikan tersebut tidak mempengaruhi pemrosesan sah yang telah dilakukan sebelum penarikan.
Anda juga berhak menarik persetujuan untuk cookie non-esensial dan pelacakan statistik web di situs resmi kapan saja, yang dapat dilakukan melalui jendela pengaturan cookie di situs resmi, pengaturan privasi aplikasi, atau email business@vicastcam.com. Penarikan persetujuan tidak mempengaruhi pemrosesan data sah yang telah dilakukan sebelumnya.
Hak untuk Mengajukan Keluhan (Right to Lodge a Complaint, Pasal 77 GDPR)
Anda berhak mengajukan keluhan kepada otoritas pengawas perlindungan data Uni Eropa di tempat tinggal Anda.
III. Perlindungan Data Konten Buatan Pengguna
VicastCam adalah alat virtual audio-video yang berjalan di terminal lokal. Server cloud platform tidak akan menyimpan, mengunggah, membaca, atau mencadangkan materi asli buatan pengguna, termasuk video, gambar, audio, filter, templat, file proyek, dan konten kreatif lainnya.
Semua materi media, efek khusus kustom, file latar belakang, dan rekaman layar yang Anda buat, edit, dan simpan, disimpan secara asli di ruang penyimpanan perangkat keras lokal ponsel atau komputer Anda sendiri.
Platform tidak memiliki fungsi apa pun yang mewajibkan pengunggahan materi ke cloud;
Latar belakang platform tidak dapat secara aktif memindai, membaca, atau menarik file kreatif lokal Anda;
Kecuali Anda secara manual dan aktif mengaktifkan layanan nilai tambah sinkronisasi cloud berbayar, kami tidak akan menyentuh aset kreatif pengguna mana pun;
Kepemilikan, kendali, dan hak hapus materi sepenuhnya dan selamanya berada di tangan pengguna.
IV. Perlindungan Kamera, Mikrofon, dan Data Audio-Video
Untuk menyediakan fungsi video dan audio real-time, VicastCam mungkin memerlukan izin kamera dan mikrofon perangkat.
Izin kamera digunakan untuk: pengambilan video, pemrosesan layar hijau, output kamera virtual, dan rendering efek video real-time.
Izin mikrofon digunakan untuk: pengambilan audio, fungsi kartu suara virtual, serta pengurangan kebisingan dan pencampuran audio real-time.
Semua aliran data gambar dan audio hanya diproses dan dirender secara real-time di perangkat lokal Anda. Aliran audio-video asli tidak akan diunggah ke server cloud kami untuk disimpan, ditranskode, atau disimpan.
Tanpa otorisasi aktif yang jelas dari Anda, kami tidak akan menyimpan, menjual, atau meneruskan gambar kamera dan konten audio asli mikrofon Anda di cloud.
V. Periode Retensi Data
Kami hanya menyimpan data manajemen akun pribadi, pesanan, dan log Anda dalam periode berikut, tanpa menyertakan materi kreatif pengguna mana pun:
Tabel
Jenis Data Periode Retensi Dasar Hukum
Informasi Pendaftaran Akun Selama masa berlaku akun + 30 hari masa tenggang setelah penghapusan Diperlukan untuk penyediaan layanan dan perlindungan hak purna jual
Catatan Transaksi 5 tahun Kewajiban retensi hukum untuk kepatuhan keuangan dan pajak UE, kepatuhan pembayaran, serta pelacakan transaksi lintas batas
Log Keamanan dan Risiko 1 tahun Perlindungan keamanan platform, pemeriksaan perilaku abnormal, dan pelacakan serangan
Catatan Komunikasi Layanan Pelanggan 90 hari Diperlukan untuk penanganan sengketa pesanan dan masalah purna jual
Materi Kreatif Pengguna Permanen hanya disimpan di perangkat lokal pengguna, platform cloud tidak menyimpan Kendali penuh oleh pengguna
After the retention period expires, relevant data will be automatically and completely destroyed and cannot be recovered.
VI. International Data Transfers
VicastCam is headquartered in Hong Kong. Users' personal accounts, orders, and log-type management data are primarily stored and deployed on AWS compliant server nodes in Singapore, providing services to global users. User-created content is stored locally at all times and does not participate in any cross-border data transfer.
For cross-border transfers involving EU users' account management data, we will implement the following safeguards:
Sign the Standard Contractual Clauses (SCCs) approved by the European Commission;
Ensure that the data recipient provides a level of data protection security equivalent to the GDPR;
Where applicable, rely on EU adequacy decisions or other lawful cross-border transfer mechanisms.
You have the right to contact us via business@vicastcam.com to obtain a copy of the SCC cross-border transfer agreement.
VII. Data Processing by Third-Party Services
To provide stable and secure services, VicastCam may use necessary third-party services, such as:
Payment services: Apple Inc. (App Store) / Google LLC (Google Play) / PayPal
Cloud infrastructure: Amazon Web Services (AWS) Singapore region nodes or Microsoft Azure Singapore nodes
Data analytics and crash reporting: Firebase / Sentry
The aforementioned third parties only process operational data such as accounts, payments, and crash logs, and have no access to or ability to obtain any user's locally stored creative content. We have signed Data Processing Agreements (DPAs) with all third-party service providers to ensure their processing activities comply with GDPR regulatory requirements.
For a detailed list of the specific third-party SDK integrated, please refer to the "VicastCam SDK List" published on our official website.
VIII. Children's Privacy Protection
VicastCam values children's privacy protection. We do not knowingly collect personal data from users under the age of 16 (or the minimum age stipulated by the laws of your country/region, whichever is higher).
If you believe we may have inadvertently collected personal data from a child, please contact us immediately. We will delete the relevant data and complete a verification within the statutory time limit.
IX. Users in the European Economic Area (EEA)
If you are located in the European Economic Area (EEA) and wish to exercise your data protection rights, please contact us through the following channels:
Customer service email: service@vicastcam.com
Data protection contact email: business@vicastcam.com
We will review, respond to, and implement your request within 30 calendar days of receiving a complete request, in accordance with applicable data protection laws.
X. Policy Changes
VicastCam reserves the right to revise this policy from time to time in response to changes in laws and regulations, business adjustments, or user feedback. After policy changes, we will notify you through our official website, in-app announcements, or emails to your registered email address. The revised policy will take effect from the date of its announcement. If the changes involve alterations to the purposes of data processing or have a significant impact on your rights, we will seek your explicit consent again via pop-up notifications or email.
XI. Contact Us
If you have any questions regarding GDPR, data protection, or the processing of personal data, please contact us:
VicastCam
Customer service email: service@vicastcam.com
Data protection contact email: business@vicastcam.com
Official website: vicastcam.com